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MILESTONE SECURITY CAMERA USER GUIDE

USER GUIDE

DOWNLOAD THE APP AND SET UP

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DOWNLOAD THE APP

The Milestone app for mobile management is called XProtect Mobile.

  1. Open your app store and type in “XProtect” in the search bar. Click “Get” to download the XProtect app.

NOTIFICATIONS

  1. Once downloaded, open the Milestone “XProtect” app. Click on “Allow” to allow notifications and alerts.

YOUR SELECTION

  1. Select your preference as to wether you would like to share your data.

ADD YOUR SERVER

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ADD SERVER

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  1. Tap on “Add Server” to begin..

ENTER DETAILS

  1. Tap “OK” to move to next screen.

MANUAL SET UP

  1. Tap “Add Server Manually” to set up your server.

SERVER DETAILS 

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SERVER DETAILS

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  1. Tap on the red “-” button on the left of the Milestone Demo name.

  2. Tap “Delete”.

  3. Tap “Done” to finish.

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The Server Screen should now show your property’s security server.

If you have more than one property, each property’s Milestone server will be displayed here as a list.

YOUR CAMERAS

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MAIN SCREEN

  1. Tap on the Camera Icon (second from the left) to access and view your cameras.

TRUST DEVICE

  1. Tap on any of your cameras to bring up a full view of selected camera.

Flip your phone on its side for landscape mode.

Tech Support

NEED TECHNICAL SUPPORT?

Contact us for trouble-shooting. If you are interested in a deeper look at the technical aspects of Sonos, visit our  Support Page.

CONNECTED HOMES

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GENERAL ENQUIRIES
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CUSTOMER & TECHNICAL SUPPORT

support@connectedhomes.com.au

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